Connector Wire Failure Resolution
Client Situation:
- Major motor supplier integrated power lead wires within motor
- OEM appliance customer experienced premature wire failures
- Internal solutions were exhausted, jeopardizing long-term relationship
APEX Contribution:
- Made recommendations to correlate testing
- Provided recommendations to improve lead wire design
- Served as an unbiased expert at executive reviews
Client Benefits:
- “Problem solved” using APEX recommendations
- Integrated motor lead wire program was salvaged
- Harmony maintained between motor and appliance manufacturer